/* SD Licensing Help Desk: customer side in My Account. Follows the theme's colours when it
   defines --accent, --fg, --muted and --line. */
.sdhd{--hd-accent:var(--accent,#C2410C);--hd-soft:#FFEDE3;--hd-fg:var(--fg,#14161B);--hd-muted:var(--muted,#6B7079);--hd-line:var(--line,#E7E5E1);--hd-surface:#fff;display:grid;gap:18px;color:var(--hd-fg)}
.sdhd *{box-sizing:border-box}
.sdhd-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap}
.sdhd-head h2{margin:2px 0 4px;font-size:clamp(20px,3vw,26px);line-height:1.25}
.sdhd-head p{margin:0;color:var(--hd-muted)}
.sdhd-back{display:inline-block;margin-bottom:4px;font-size:14px;color:var(--hd-muted)!important;text-decoration:none!important}
.sdhd-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:44px;padding:0 20px;border:0;border-radius:999px;background:var(--hd-accent);color:#fff!important;font-weight:600;font-size:15px;text-decoration:none!important;cursor:pointer;white-space:nowrap}
.sdhd-btn:disabled{opacity:.6;cursor:wait}
.sdhd-btn--sm{min-height:38px;padding:0 16px;font-size:14px}
.sdhd-link{border:0;background:none;padding:0;color:var(--hd-muted);text-decoration:underline;cursor:pointer;font-size:14px}
.sdhd-pill{display:inline-flex;align-items:center;padding:3px 10px;border-radius:999px;font-size:12.5px;font-weight:600;white-space:nowrap}
.sdhd-pill.is-warn{color:#B45309;background:#FEF3C7}.sdhd-pill.is-info{color:#1D4ED8;background:#DBEAFE}.sdhd-pill.is-accent{color:#C2410C;background:#FFEDD5}.sdhd-pill.is-ok{color:#15803D;background:#DCFCE7}.sdhd-pill.is-muted{color:#4B5563;background:#F3F4F6}
.sdhd-plan{display:inline-flex;padding:5px 12px;border-radius:999px;font-size:13px;font-weight:600;background:#F3F4F6}
.sdhd-plan.is-pro{background:#FFEDD5;color:#C2410C}.sdhd-plan.is-agency{background:#EDE9FE;color:#6D28D9}
.sdhd-help{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.sdhd-help a{display:grid;gap:2px;padding:14px 16px;border:1px solid var(--hd-line);border-radius:14px;background:var(--hd-surface);color:inherit!important;text-decoration:none!important}
.sdhd-help a:hover{border-color:var(--hd-accent)}
.sdhd-help span{font-size:13.5px;color:var(--hd-muted)}
.sdhd-tabs{display:flex;gap:6px;border-bottom:1px solid var(--hd-line);overflow-x:auto}
.sdhd-tabs a{display:inline-flex;align-items:center;gap:6px;padding:10px 12px;margin-bottom:-1px;border-bottom:2px solid transparent;color:var(--hd-muted)!important;font-weight:600;text-decoration:none!important;white-space:nowrap}
.sdhd-tabs a[aria-current]{color:var(--hd-fg)!important;border-color:var(--hd-accent)}
.sdhd-tabs em{font-style:normal;font-size:12px;padding:1px 7px;border-radius:999px;background:rgba(0,0,0,.06)}
.sdhd-list{margin:0;padding:0;list-style:none;display:grid;gap:8px}
.sdhd-list a{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border:1px solid var(--hd-line);border-radius:14px;background:var(--hd-surface);color:inherit!important;text-decoration:none!important}
.sdhd-list a:hover{border-color:#d4d0ca}
.sdhd-list li.is-unread a{border-color:var(--hd-accent);box-shadow:0 0 0 1px var(--hd-accent) inset}
.sdhd-list__main{min-width:0;display:grid;gap:3px}
.sdhd-list__top{display:flex;gap:8px;align-items:baseline;min-width:0}
.sdhd-list__top b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sdhd-list__num{flex:none;font-family:ui-monospace,Menlo,monospace;font-size:12.5px;color:var(--hd-muted)}
.sdhd-list small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--hd-muted);font-size:13.5px}
.sdhd-list__meta{font-size:12.5px!important}
.sdhd-list__end{flex:none;display:grid;justify-items:end;gap:4px}
.sdhd-new{font-style:normal;font-size:12px;font-weight:700;color:var(--hd-accent)}
.sdhd-empty{display:grid;justify-items:center;gap:6px;padding:40px 16px;text-align:center;border:1px dashed var(--hd-line);border-radius:16px}
.sdhd-empty p{margin:0 0 6px;color:var(--hd-muted)}
.sdhd-card{padding:20px;border:1px solid var(--hd-line);border-radius:16px;background:var(--hd-surface)}
.sdhd-form{display:grid;gap:14px}
.sdhd-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.sdhd-field{display:grid;gap:6px;margin:0}
.sdhd-field>span{font-weight:600;font-size:14px}
.sdhd-field input,.sdhd-field select,.sdhd-field textarea,.sdhd-reply textarea,.sdhd-rate textarea{width:100%;min-height:46px;padding:10px 12px;border:1px solid var(--hd-line);border-radius:12px;background:#fff;font:inherit;font-size:16px;color:inherit}
.sdhd-field textarea{min-height:150px;resize:vertical}
.sdhd-field input:focus,.sdhd-field select:focus,.sdhd-field textarea:focus,.sdhd-reply textarea:focus{outline:0;border-color:var(--hd-accent);box-shadow:0 0 0 3px rgba(194,65,12,.15)}
.sdhd-hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;opacity:0}
.sdhd-drop{position:relative;display:grid;justify-items:center;gap:4px;padding:18px;border:1.5px dashed var(--hd-line);border-radius:14px;text-align:center;cursor:pointer}
.sdhd-drop.is-over{border-color:var(--hd-accent);background:var(--hd-soft)}
.sdhd-drop input{position:absolute;inset:0;opacity:0;cursor:pointer}
.sdhd-drop span{font-size:13.5px;color:var(--hd-muted)}
.sdhd-drop ul{display:flex;flex-wrap:wrap;justify-content:center;gap:6px;margin:6px 0 0;padding:0;list-style:none}
.sdhd-drop li{padding:3px 10px;border-radius:999px;font-size:12.5px;background:rgba(0,0,0,.06)}
.sdhd-note{margin:0;font-size:13px;color:var(--hd-muted)}
.sdhd-meta{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0 0!important}
.sdhd-meta span{padding:3px 10px;border-radius:999px;font-size:12.5px;background:rgba(0,0,0,.05)}

/* Conversation */
.sdhd-thread{margin:0;padding:16px 12px;list-style:none;display:flex;flex-direction:column;gap:10px;border-radius:18px;background:#F6F5F2}
.sdhd-msg{display:flex;align-items:flex-end;gap:8px;max-width:min(80%,620px);margin:0}
.sdhd-msg.is-team{align-self:flex-start}
.sdhd-msg.is-mine{align-self:flex-end}
.sdhd-av{display:grid;place-items:center;flex:none;width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#FF8B4D,#EE4B22);color:#fff;font-size:12px;font-weight:700}
.sdhd-bubble{min-width:0;padding:10px 14px 7px;border-radius:18px 18px 18px 4px;background:#fff;box-shadow:0 1px 1px rgba(0,0,0,.05)}
.sdhd-msg.is-mine .sdhd-bubble{border-radius:18px 18px 4px 18px;background:var(--hd-soft)}
.sdhd-bubble__who{display:block;margin-bottom:2px;font-size:12.5px}
.sdhd-bubble__text{font-size:15px;line-height:1.6;overflow-wrap:anywhere}
.sdhd-bubble__text p{margin:0 0 8px}.sdhd-bubble__text p:last-child{margin:0}
.sdhd-bubble__text code{padding:1px 5px;border-radius:5px;background:rgba(0,0,0,.06);font-size:.9em}
.sdhd-bubble__meta{display:flex;justify-content:flex-end;gap:8px;margin-top:4px;font-size:11.5px;color:var(--hd-muted)}
.sdhd-seen.is-seen{color:#0284C7;font-weight:600}
.sdhd-files{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.sdhd-file{display:inline-flex;align-items:center;gap:6px;max-width:220px;padding:5px 9px;border-radius:10px;background:rgba(0,0,0,.05);font-size:13px;color:inherit!important;text-decoration:none!important}
.sdhd-file img{width:44px;height:44px;object-fit:cover;border-radius:6px}
.sdhd-file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sdhd-msg.is-new{animation:sdhdIn .3s ease}
@keyframes sdhdIn{from{opacity:0;transform:translateY(6px)}}
.sdhd-typing{display:flex;align-items:center;gap:4px;margin:-8px 0 0 12px;font-size:13px;color:var(--hd-muted)}
.sdhd-typing[hidden]{display:none}
.sdhd-typing span{width:6px;height:6px;border-radius:50%;background:currentColor;animation:sdhdDot 1s infinite}
.sdhd-typing span:nth-child(2){animation-delay:.15s}.sdhd-typing span:nth-child(3){animation-delay:.3s}
@keyframes sdhdDot{50%{opacity:.25}}
.sdhd-reply{position:sticky;bottom:10px;display:grid;gap:8px;padding:10px;border:1px solid var(--hd-line);border-radius:18px;background:#fff;box-shadow:0 8px 24px rgba(0,0,0,.08)}
.sdhd-reply textarea{min-height:72px;border:0;padding:6px 8px;resize:vertical}
.sdhd-reply textarea:focus{box-shadow:none}
.sdhd-reply__bar{display:flex;align-items:center;justify-content:space-between;gap:8px}
.sdhd-attach{position:relative;display:inline-flex;align-items:center;gap:6px;min-height:40px;padding:0 12px;border-radius:999px;color:var(--hd-muted);font-size:14px;cursor:pointer}
.sdhd-attach:hover{background:rgba(0,0,0,.05)}
.sdhd-attach input{position:absolute;inset:0;opacity:0;cursor:pointer}
.sdhd-closeform{margin:-6px 0 0;text-align:center}
.sdhd-rate{display:grid;justify-items:start;gap:10px}
.sdhd-stars{display:inline-flex;flex-direction:row-reverse;gap:2px}
.sdhd-stars input{position:absolute;opacity:0;pointer-events:none}
.sdhd-stars label{font-size:32px;line-height:1;color:#D6D3CE;cursor:pointer;padding:2px}
.sdhd-stars label:hover,.sdhd-stars label:hover~label,.sdhd-stars input:checked~label{color:#F59E0B}
.sdhd-stars input:focus-visible+label{outline:2px solid var(--hd-accent);border-radius:6px}

@media (max-width:700px){
	.sdhd-help{grid-template-columns:1fr}
	.sdhd-grid{grid-template-columns:1fr}
	.sdhd-head .sdhd-btn{width:100%}
	.sdhd-list a{flex-direction:column;align-items:stretch}
	.sdhd-list__end{grid-auto-flow:column;justify-content:space-between;align-items:center}
	.sdhd-thread{padding:12px 8px;margin:0 -4px}
	.sdhd-msg{max-width:90%}
	.sdhd-msg .sdhd-av{display:none}
	.sdhd-card{padding:16px}
	.sdhd-reply{bottom:6px;border-radius:16px}
}